Terms and Conditions of Use for AlertaCUI
Valid from: 25 November 2024
Welcome to AlertaCUI.ro!
We appreciate your trust and want to be completely transparent about how our services work. This document explains:
- What services we offer
- How you can use the platform
- What are our service limitations
- What are the responsibilities of each party
Please read these terms carefully, as they form the basis of our collaboration.
When we say “AlertaCUI” or use the terms “we“, “us“, “our“, we refer to Gamagim S.R.L. – the company that manages the platform, headquartered in Piatra Neamt, Bd. Decebal, no. 92, bl. G6, sc.B, ap. 18, Neamt County, registered with the Trade Registry under no. J27/240/2003, Tax ID 15237510.
1. What is AlertaCUI and What We Offer – Definitions
1.1 The AlertaCUI Service
AlertaCUI.ro is your trusted platform for monitoring business partners. Our service is available online through the main website www.alertaCUI.ro and includes all associated digital tools – from specialized platforms to complementary services that we develop to help you make better and safer business decisions.
1.2 Services: What We Offer?
AlertaCUI is a subscription-based online service that helps you stay updated with important information about your business partners. We collect and aggregate public data from official sources (economic, legal, and fiscal), organize it, and present it to you in an easy-to-follow format. Specifically, through our platform, you benefit from the following services:
Information and Verification – Everything You Need to Know About Your Business Partners
- Unlimited access to financial, legal, and fiscal information about any entity registered in Romania
- Updates on important changes – receive alerts about changes that matter to you
- Access to specialized FNIP and FNIP+IS reports from the Payment Incidents Central, helping you evaluate partners’ payment behavior
Portfolio Management Tools – Manage Your Portfolio with Ease
- See the complete picture of all partners in one place
- Adapt data to your needs through customized exports
- Use intuitive tools to efficiently manage important information
Analysis and Reporting – Make Informed Decisions with Our Analyses
- Better understand the market through relevant statistics and studies for your business
- Request information reports for entities registered with the Trade Registry
- Easily compare financial indicators that matter to you
API Services – Integrate AlertaCUI into Your Systems
- Connect directly to our data through our modern and efficient API
- Find everything you need in detailed technical documentation
- Benefit from dedicated assistance for integration with your systems
Additional Features – Other Benefits for You
- Create customized statistical analyses using comprehensive aggregated data
- Benefit from additional services through integrations with our trusted partners
- Enjoy a platform that constantly evolves to meet your needs
1.3 User/Client: Who is AlertaCUI for?
We’ve built our services specifically to support your business success. Here’s what you need to know:
- We’re here for companies, entrepreneurs, and professionals like you
- We’ve created a platform dedicated exclusively to professional and business use
- The service is not available for personal use by individuals
- You can create an account if you are a legal representative or authorized person of the company and are over 18 years old
- We reserve the right to select partners according to clear criteria, which you can find detailed in section 4.3
1.4 Visitor
You are considered a visitor when, as a representative of a legal entity or professional, you browse www.alertacui.ro without having created an account and without purchasing services. It’s like looking through a store window – you can see what we offer, but you don’t yet have access to the platform’s complete functionalities.
1.5 Potential Client
You become a potential client when, representing a legal entity or professional, you create an account on our platform to test AlertaCUI services for free for a limited period. This status allows you to discover the platform’s benefits and evaluate how it can help your professional activity.
1.6 Contract
Represents the agreement between you and AlertaCUI for providing our services. This is automatically formed when you make payment, accept these terms and conditions, or confirm an order by email. If you already have a personalized contract signed with us, that takes precedence over these general terms. In any situation, the contract gives you the legal right to access and use AlertaCUI services according to the chosen package.
1.7 Contract Duration
We provide access to AlertaCUI services for an initial period of 12 months, unless you’ve opted for another variant from our offers. Your subscription becomes active from the moment:
- We sign the contract together, or
- You make the subscription payment, or
- You accept our personalized offer
For continuity and convenience, the subscription automatically renews for the same duration as the initial period. If you wish to discontinue collaboration with us, please notify us at least 30 days before the current period expires. Similarly, we will inform you in advance if there are any changes on our part.
1.8 Free Period – 5 years of free access!
When creating your AlertaCUI account, we offer you a free basic package with access to essential platform functionalities, valid for 5 years. It’s our way of thanking you for choosing to join us and helping you discover how our platform can help your activity.
2. About AlertaCUI and Our Services
2.1 Getting Started
It’s very simple to begin:
- Create your account on www.AlertaCUI.ro – it takes just a few minutes
- Check your email to activate your account
- Explore with confidence all the functionalities we provide
2.2 Policies and Confidentiality
For your protection:
- You’ll always find the most recent versions of our policies on the site
- Please use a valid email address – it’s your ID card on the platform
- The account is personal, like a unique key for your access
- You must be at least 16 years old to use our services
- We send important reports directly to your registration email
2.3 Our Commitment to You
We dedicate ourselves daily to offer you:
- Always updated information from official sources
- The best data update frequency in the market
- Intelligent verifications through state-of-the-art algorithms
- Prompt notifications about changes that matter to you
- The highest level of security for your data
2.4 How to Use Information for Your Business Benefit
What You Can Do with Accessed Information
- Freely share information within your team to make better decisions
- Distribute data to colleagues who need it for their activity
- Create internal reports and analyses for business development
- Keep information in your systems for future reference
What to Avoid
- Please don’t distribute information outside the company without a clear business purpose
- Selling information to other parties is not permitted
- Avoid creating databases for commercialization
- Don’t publish information without a legitimate business purpose
How to Manage Information Access in Your Organization
- Create clear rules for responsible data use
- Ensure your team knows how to use information correctly
- Keep track of colleagues who have platform access
- Help your team understand and follow these simple rules
When You Can Make Exceptions
- When competent authorities officially request information
- In discussions with business partners for evaluations and collaborations
- For necessary reporting to authorities
- In any other normal business situation
2.5 About Insolvency Procedure Information
What We Offer
- We help you stay updated with insolvency procedures through public information, intelligently aggregated for you
- We transform complex data into clear and actionable information
- We offer a modern monitoring and alerting tool
How to Use the Information
- Freely share information within the team for better decisions
- Verify critical data from other sources for maximum safety
- Keep information in your systems for future reference
What You Need to Know
- Our service is distinct from the official BPI publication
- We provide access to public information about judicial procedures, structured and organized for your needs
- We base our service on the fundamental principle of judicial procedure publicity
How We Protect You
- We constantly verify and update information
- We promptly alert you about important changes
- We maintain the highest possible level of accuracy
2.6 How We Keep in Touch with You
How We Keep You Updated
- We send important information via email
- You’ll find useful notifications directly on the platform
- For urgent situations, we may contact you via SMS or phone
How You Can Help Us
- Please notify us when you change your contact details
- Check the email associated with your account regularly
- Confirm when you receive important messages that require acknowledgment
3. Important Information About AlertaCUI Services
3.1 How We Bring Information to You
We want you to understand exactly how our services work:
- We collect information for you from all important official sources (Trade Registry, Ministry of Finance, and many others)
- We use the latest technologies to provide you with verified and reliable data
- We bring updates faster than anyone else in the market
- We transform complex data into clear and easy-to-use information
3.2 About Data Accuracy
It’s important to know that:
- Although we use advanced technologies and verification processes, we cannot guarantee 100% data availability, completeness, or accuracy
- There may be delays between when information is modified at the source and when it’s updated in official systems
- Some data might not be completely available in official databases
Therefore, we recommend:
- Using AlertaCUI as a primary but not sole information tool
- Verifying critical information from other sources as well
- Telling us if you notice something that doesn’t seem correct — we’re here to help!
3.3 Tips for Optimal Results
To get the most out of our services:
- Regularly check important data – timely information makes the difference
- Use data as a support tool in decisions, not as the sole source
- Maintain independent professional judgment in interpreting information
- Consult specialists for decisions critical to your business
3.4 What You Need to Know About Using Our Services
For transparent collaboration, it’s essential to understand that:
- You decide how to use the services and information we make available to you
- AlertaCUI cannot be held responsible for:
- Commercial decisions made based on provided information
- Indirect consequences of using the information
- Delays that occur in updating official sources
- Incomplete or erroneous information from official sources
- In the unlikely event that problems arise related to our services, our liability is limited to the value of a three-month subscription, but not more than 100 Euros. This limit applies regardless of whether it’s a single incident or multiple related situations.
3.5 How You Can Help Us Improve the Service
Help us serve you better:
- If you notice something that doesn’t seem correct, write to us at info@alertacui.ro
- We will immediately analyze the reported situation
- We will make all necessary modifications where we can
- For information that comes from third parties, we will forward your observations
4. Important Declarations and Warranties
4.1 Legal Capacity and Representation – About You and Your Role
For transparent collaboration, we need to ensure the following:
Legal Capacity – You are the right person for this collaboration:
- You confirm that you have the legal right to make decisions on behalf of your company
- You guarantee that you can represent the company in this relationship
- You can demonstrate, when needed, that you represent the company
Representation – How we recognize your authority:
- When you provide company data (e.g., registration certificate, invoices, corporate email), we consider you an authorized representative
- All actions made through your account are considered approved by the company
4.2 Professional Nature of the Relationship – A Relationship Between Professionals
It’s important to know:
Professional Status – We collaborate business-to-business:
- You confirm that you enter this contract as a professional
- You understand that consumer protection legislation does not apply to this contract
- We work together in a business-to-business (B2B) framework
Professional Responsibilities – What we expect from each other:
- We rely on the high standards of your industry, thus you commit to using the service according to professional standards in your field
- You have the freedom and responsibility to use our information for your business decisions
4.3 AlertaCUI’s Right of Selection – How We Choose to Work Together
To offer you the best services and protect all our clients’ interests:
Initial Evaluation – How we get to know you better:
- It’s important to ensure our services fit you, thus we reserve the right to evaluate potential clients’ eligibility
- We might need some additional information about your activity
- We will carefully analyze each collaboration request, thus the decision to accept or refuse is at AlertaCUI’s exclusive discretion
Selection Criteria – What’s important for us:
- To collaborate with trusted partners. We will evaluate the client’s professional and reputational history
- To work with companies that share our ethical values
- To ensure we can build a long-term relationship by analyzing the capacity to respect platform terms and conditions
- To offer services adapted to your needs
Service Refusal or Termination – If things don’t go as desired:
- We may not be able to honor all collaboration requests
- Sometimes, we might need to end the collaboration – we wish to maintain the right to unilaterally terminate collaboration with clients who no longer meet our standards
- We can limit access to certain services for certain clients
Termination Process – What happens in case of ending collaboration:
- We will notify you in advance about any change
- You will be able to access and save your data for a reasonable period
- We will return the unused subscription amount
4.4 Consequences of Non-Compliance with Terms – When Things Don’t Go According to Plan
If problems arise in our collaboration:
What We Can Do Immediately
- For everyone’s protection, we can temporarily suspend access to services without prior notice
- In serious situations, collaboration may need to be terminated without compensation obligations
- We can request coverage for damages caused, seeking together an equitable solution
How We Solve Problems Together
- We will tell you exactly what isn’t working
- You will have the opportunity to correct the situation, where possible
- We will work together to find the best solution
5. Rules for Safe and Professional Collaboration
5.1 Proper Platform Usage – Responsible Use of Information
How We Protect Valuable Information Together
Please do not:
- Commercialize the information we provide
- Use our data for AI system training
- Share information with unauthorized persons
- Store data in unsecured environments
Intellectual Property – Respect for our work
To protect service quality, please do not:
- Modify or copy platform elements
- Remove our distinctive marks
- Create new products using our information
- Distribute our content further without our agreement
Security – Platform safety
For all users’ protection, please avoid:
- Attempts to bypass our security measures
- Activities that may compromise the platform
- Uploading potentially harmful programs
- Using unauthorized robots or automated scripts
5.2 Recommendations for Optimal Experience
How to Get Maximum Benefits
For best results:
- Check the news and improvements we bring to the platform
- Notify us when you change your contact details
- Help your colleagues use the platform effectively
Keep Your Account Safe
A few simple protection rules:
- Choose a strong and unique password
- Keep your access data to yourself
- After each session, don’t forget to log out
5.3 Monitoring and Abuse Prevention – How We Keep the Platform Safe for Everyone
Monitoring Systems – How we protect you
You need to know that, to protect platform usage and to protect both you and other users, we will reserve several rights:
- To observe platform usage patterns
- To implement automated systems for detecting unusual behaviors
- To analyze access volume and frequency to prevent abuse
What We Consider Improper Use
- Automated access without our approval
- Unusually large volumes of downloads
- Using the same access data by multiple people
- Attempts to systematically download our database
How We Act When Problems Arise
- We can temporarily suspend access for verification
- We may temporarily limit certain functions
- In serious cases, we can end the collaboration
- For usage over limits, additional costs may apply
6. How We Ensure Your Best Experience
6.1 When We Improve the Platform
To ensure your best experience, we strive to disturb you as little as possible:
How We Plan Work
- We work outside business hours (Mon-Fri, 9:00-17:00) to not affect your activity
- We notify you at least 48 hours in advance so you can organize
- We tell you exactly how long it will take and what impact it might have
How We Reward Your Patience
- We automatically extend the subscription period by the duration of the interruption
- We provide access to alternative functions when possible
- We are here to help you throughout the work duration
6.2 When Unexpected Situations Arise
How We Act
- We intervene within maximum 48 hours for severe problems
- We keep you updated with everything we do for resolution
- We find temporary solutions so you can continue your activity
What Rights You Have if interruptions last longer:
- You can receive money back for the affected period
- You can choose to end collaboration with us
- We help you prioritarily recover your important data, where possible
6.3 How We Make the Platform Better Every Day
What We Improve
- We constantly add new and useful functions
- We implement valuable suggestions received from you
- We develop new tools to make your work easier
How We Keep You Updated
- We announce all important news
- We provide updated guides for each new function
6.4 How Much You Can Count on Us
What We Aim For
- To plan improvements so they don’t affect you
- To make the platform faster and more efficient every day
What You Need to Know
- Sometimes, external factors can temporarily affect the service
- Speed may depend on your internet connection quality
- Periodically, some functions may be temporarily unavailable for improvements
6.5 Platform Evolution
Continuous Development
To better respond to your needs:
- We reserve the right to add, modify, or remove functionalities
- We can change the interface and data organization method
- Certain functions may become premium or may be reorganized into different packages
How Changes Affect You
- We notify you in advance about any important change
- You have the chance to test new functions first
- Some modifications may require updating these terms
7. Services Provided Through Partners
7.1 What We Offer Together with Our Partners
More Services for You
- Access to additional reports and applications that make your work easier
- Integrations with specialized external services that can help you
- New and useful functions through our trusted collaborations
What You Need to Know About These Services
- We work with trusted partners, but each service comes as is
- We do everything possible to keep them always available, but interruptions can sometimes occur
- Each partner is responsible for their own services offered
7.2 Rights and Obligations
Intellectual Property – Respect for partners’ work
- Please respect our partners’ copyrights
- Keep their distinctive elements unchanged
- Use materials as they were created
How to Use Partner Services
- Carefully read each partner’s specific rules
- For technical problems, contact the responsible partner directly
- Follow recommended safety standards
8. Payments and Financial Terms
8.1 How You Can Pay for Our Services
The Choice is Yours:
- Quick and secure with bank card directly on the site
- By bank transfer, with all details at hand
8.2 What You Need to Know About Payments
- Prices are either those published on the site or those established together in contract or offer
- Each invoice clearly mentions the payment due date
- For an uninterrupted experience, we recommend making payment by the due date
8.3 What Happens if You Delay Payment
For transparency and according to law (Art. 1523 para.1 Civil Code):
- We calculate delay starting from the day after due date
- A penalty of 0.10% applies each day for the overdue amount
- Please note that these penalties can accumulate over time
8.4 Tips for Worry-Free Collaboration
Some friendly recommendations:
- Set a reminder for payments – helps you not forget
- Tell us in advance if you foresee payment difficulties – we’ll find a solution together
- Notify us when you change your billing details
8.5 Updates to Our Prices
To always offer you the best services:
- We may periodically update our service prices
- New prices will always be visible on www.alertaCUI.ro
- Changes apply only for new orders or renewals
- The price of active services remains unchanged until the next renewal
We’re Here for You
How to Contact Us
For assistance and support:
- Email: info@alertacui.ro
- Schedule: Monday-Friday, 9:00-16:00
Together We Build a Successful Collaboration
- These terms and conditions are valid from 25.11.2024
- We recommend reviewing them periodically for updates
- We strive to notify you about any important modification
- Continuing to use our services after modifications represents acceptance of the new terms
Thank you for your trust! We are honored to be your trusted partner in business development. The AlertaCUI team is here to support you with updated information and quality services for your business decisions.
Document updated on: 25.11.2024
AlertaCUI — Stay informed! Act on time!